Shipping and return policies for Energy1058 Recordings

Shipping Info

Expected delivery timescales –

UK - standard Royal Mail 1st class service schedule.

Europe: delivery aim 4 – 10 days.

Rest of World: delivery aim 7 – 10 days.

For deliveries outside of the UK, Royal Mail do not consider an item lost until 28 days after the expected delivery date.

Due to customs and postal delays beyond our control please allow up to 28 days for delivery before contacting us for lost packages.

Please note that any items that are dispatched using 1st class unregistered mail are not insured whilst in transit.

We cannot take responsibility for damages incurred in transit such as broken records. If you experience this please contact us and we will try our best and resolve the issue.

Return Policy

We hope that you are completely happy with your purchase when you receive it. However, if for any reason you are not satisfied you can return it to us, in perfect condition within 14 days of the date you received the item. We will then issue a full refund for the price you paid for the item (but not the postage and packaging).

Goods returned must be as “new” with no damage. You will be required to cover the cost of postage to return the items.

All returns must be accompanied by original invoice / receipt and a written explanation of why you are returning the goods.

Orders must be sent via Recorded Delivery and returned to us at the address that we specify. Please contact us for the address details.

Orders can be cancelled at anytime before dispatch and a full refund given.

Refunds will be given in the same form of payment you originally used to make the purchase within 14 days of us receiving your return.

We cannot take responsibility for damages incurred in transit